Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

At MekMall, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our platform, you consent to the practices described in this policy.

1Information We Collect

Personal Information

We collect personal information that you provide directly to us, including your name, email address, phone number, shipping address, billing address, and payment information when you create an account, make a purchase, or contact us.

Device Information

We automatically collect certain information about your device when you visit our platform, including your IP address, browser type, operating system, device identifiers, and usage patterns.

Usage Data

We collect information about how you interact with our platform, including pages visited, products viewed, search queries, and time spent on our site.

2How We Use Your Information

Order Processing

We use your personal information to process orders, arrange shipping, handle payments, and provide customer support for your purchases.

Communication

We may use your contact information to send you order updates, promotional offers, newsletters, and important service announcements.

Platform Improvement

We analyze usage data to improve our platform's functionality, user experience, and to develop new features and services.

Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal processes.

3Information Sharing

Service Providers

We share information with trusted third-party service providers who help us operate our platform, process payments, fulfill orders, and provide customer support.

Business Partners

We may share information with our business partners and suppliers to facilitate transactions and improve our services.

Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Payment Security

All payment transactions are processed through secure, encrypted connections using industry-standard security protocols.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5Your Rights

Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Deletion

You may request the deletion of your personal information, subject to certain legal and business requirements.

Marketing Communications

You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6Cookies and Tracking

Cookie Usage

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.

Cookie Management

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.

Third-Party Analytics

We use third-party analytics services to understand how users interact with our platform and to improve our services.

Questions About This Policy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.